Cryo App │ Product Designer & Developer │ Dec 2024 - Present
Hub is what defines Narvar as a truly self-service SaaS platform. It offers all the settings for retailers to customize their Narvar experience, including brand styling, business rules, analytics dashboards, and carrier integrations.
Hub was the center of a lot of attention from retailers, carriers, and internal users. Evolving requirements, uncertainty, lack of resources were factors that led me to build a design system that would be fast to implement, easy to scale, and flexible enough to avoid design and technical debts.
A critical part of my work was to quickly onboard new frontend engineers to the design system. I developed, with the help of a lead frontend engineer, a React components library in Storybook. As well as a simple way for engineers to build new screens and flows with nothing more than a few JavaScript objects.
I tend to work on parallel tracks: a vision-driven / long-term one and a need-driven / short-term one. The former would help me inform the latter to prevent any change of direction mid-course and would allow engineers to have a better understanding of how to build the components in a more holistic way. For instance, the Detail View was built with an evolving audience, from knowledgeable internal users to onboarding customers. Moreover, because of ever-changing requirements, I designed a very simple set of components that could be re-arranged at will to form more complex ones. This allowed quick iterations of new paradigms and building user flows with reusability in mind.